Does IPromise offer finance?
If you require finance to pay for work you need [...]
Can I pay by credit card?
Yes, you can pay for quotes from Suppliers/Sellers who [...]
Is my money safe in the IPromise secure BNZ Trust Account (escrow account) if my Supplier becomes insolvent and / or put into liquidation?
Yes, it's protected (unlike completely unsecured deposits many businesses [...]
How do I provide feedback and ratings?
Watch the explainer video. Ratings for Users happen at the [...]
How do I set up a deposit?
Watch the explainer video. From time to time Suppliers might [...]
How do refunds work?
There are, at times, legitimate reasons for some or all [...]
Why do I need to verify my identity?
NZ law requires companies like IPromise to comply with Anti-Money [...]
What happens if there is a dispute about the project? i.e. Job quality, lack of delivery, delays.
Disputes happen today under the traditional way of transacting and [...]
How safe is my money?
IPromise has partnered with BNZ bank who holds the Trust [...]
