Watch the explainer video.

From time to time Suppliers might require a deposit, for example, to purchase materials. This is less likely than in traditional transactions because IPromise securely and transparently holds your customer payments so you (the Supplier) knows the money is physically there for immediate release once your customer is satisfied the job, or a ‘Stage’ of the job, is done.

Your customers cannot take the money back unless you formally agree to it. If there isn’t agreement, IPromise outlines some recommended steps to work through. See here for more detail.