Escrow service for New Zealand2025-01-15T10:24:03+13:00

Secure payment with everyday escrow.

Secure payment with everyday escrow.

Our easy escrow service securely holds payment until a job or sale is complete. Get paid the moment a job finishes and never chase an overdue invoice again.

IPromise App - Secure Payments

Get paid 150x faster

Eliminate late payments

Improve cashflow

From $10 to $10 million – IPromise is the safest way to do business

Safeguard both seller and buyer. All funds transacted through our escrow app are securely held in a BNZ trust account.

1. Buyer and Seller agree
on a price

2. Buyer submits payment
to our BNZ trust

3. Seller delivers service or 
goods to buyer

4. Buyer approves service 
or goods

5. IPromise releases 
payment to seller

Join thousands of kiwi businesses securing their payments with IPromise

Effortlessly request and track payments

Create and send quotes in seconds. Easily track outstanding quotes and secured funds through our easy-to-use app. When a job is complete, get paid immediately. No more chasing invoices.

How IPromise Works video

Streamline quoting and invoicing

Reduce your admin and get paid 150x faster with our everyday escrow app. Create professional quotes quickly and generate invoices automatically when the job is complete. Grow your business, not your admin.

Streamline quoting and invoicing

Reduce your admin and get paid 150x faster with our everyday escrow app. Create professional quotes quickly and generate invoices automatically when the job is complete. Grow your business, not your admin.

How IPromise Works video
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IPromise and Xero Integration

Seamlessly integrate with accounting software

Connect with your Xero account in seconds to automatically sync quotes and invoices. Get paid faster and reduce your admin. Now that’s a smart online business payment solution.

Get paid your way

Whether you like to get paid by the project or by the hour, we have you covered.

IPromise is great for your customers too

Take the risk out of doing business and keep your deposit secure. If the work or goods aren’t up to standard, it doesn’t get paid for – only when you agree will we release any payment.

IPromise escrow service customer quote

IPromise is such a great product and addresses all that is wrong with the current invoicing and payment process. It’s fair and secure and removes the need for those unsecured deposits to suppliers.

Geoff, Wellington, NZ

We wanted to de-risk our cash flow – IPromise was the answer. IPromise secures payment before we even start the work. IPromise increases our cash flow and it provides us with a new USP against our competitors (we can’t run away with your deposits). The whole solution is a no-brainer for anyone running a services business.

Jimmy McLellan, Virtual Marketers

IPromise provides security for both parties. They were really supportive during the sign up process in producing a hardcopy of the process that we can attach to our contract – real people to talk to!

Jo, McCready Civil

It has been such an easy process to use that we will definitely be recommending this to our clients in the future.

Tash , Shaye's Tiny Homes
When a builder sent me a quote through IPromise, I wasn’t sure what it was. However, after the easy and professional onboarding process there was no looking back. I love the instant chat and I feel IPromise has improved the security of my payments and added professionalism and transparency to projects.
Sarah J, (Client)

We’re here to help

What is Escrow?2024-11-27T11:17:43+13:00

Escrow is a financial arrangement where a third party holds funds required for two parties involved in a given transaction. The buying and selling of houses through a lawyer (conveyancing) is the most common known form of escrow. Escrow is not a new concept in fact its early beginnings can be traced to the 1590’s. Its extremely safe and fair to both sides of the transaction. IPromise has made escrow accessible to anyone due to its clever technology. See our blog for more information on escrow.

Can I use IPromise to manage construction and/or other retentions?2024-11-15T17:50:21+13:00

Yes, and it’s affordable and easy. Visit this page for more information. We can also help you make sure you are meeting the Construction Contracts (Retention Money) Amendment Act 2023 thanks to our partner Ford Sumner Lawyers / Tradie Law.

Can I pay by credit card?2024-07-02T13:54:38+12:00

Yes, you can pay for quotes from Suppliers/Sellers who are using IPromise with your NZ Credit or Debit Card, up to a limit of $10,000.

Does IPromise integrate with Xero?2024-11-15T17:48:08+13:00

We now offer a Xero payment integration. Businesses can now connect their business Xero account to their IPromise account in seconds.

That means every time a quote is accepted by your customer and payment is released to you for a job completed, quotes and invoices are automatically mirrored to your Xero account.

Even better, that invoice is PAID – no debtors ledger, no outstanding invoices, no email or phone call payment reminders – only immediate payment on successful project completion with IPromise. Fair, secure and saving you valuable payment administration time.

See our explainer video here.

How does the free 90-day trial work?2024-11-15T17:46:58+13:00

All our Customers have the opportunity to benefit from the full functionality of IPromise for 90 days. We have selected 90 days because most services (that our Customers provide) take weeks to quote, secure payment and then deliver. IPromise is committed to providing users with the opportunity to experience as many of the key features and benefits as possible.

After the 90 days, in order for Customers to receive payments from their customers (via our secure BNZ Trust account or escrow account), they will need to select from one of the three monthly subscription options. See our pricing page for more details.

However, all ‘Quoted’, ‘In Progress’ and ‘Completed Awaiting Approval’ projects within the 90-day trial period will continue to remain active and free until completion.

IPromise is ALWAYS free for your customers.

Start your free trial today.

NB: The 90-Day Trial does not apply to Items/Goods traded through IPromise.

What if I don’t know how much a job will cost when quoting?2024-11-26T23:09:56+13:00

The best way to cover investigations of faults (or unknown outcomes)when quoting is to  send your customer the minimum cost of the call out fee. For example, it might be one hour of your time and travel (if applicable). Don’t go to the job until your customer has paid the minimum amount into the secure BNZ Trust Account (escrow account). You can then attend the job, complete the investigation and add a variation to that ‘call out fee quote’ detailing the work you have found that is required to be actioned.

That way you have at least locked away the call out fee money for your valuable time and your customer is clear about what additional costs are required. They can then decide to proceed or otherwise with the remediation. The great thing about IPromise is that by completing the first ‘call out fee quote’ you have all the correct contact details for your customer saved in IPromise and future quotes are transparent and simple to manage from then on.

How do I provide feedback and ratings?2024-11-15T17:59:25+13:00

Watch the explainer video.

Ratings for Users happen at the end of the transaction. It’s important to be constructive and fair. After a user receive 5 ratings the average will be displayed for other users to see. It’s good to keep this in mind throughout the project.

You can leave feedback for IPromise any time here. The IPromise team review feedback daily and your feedback helps to make what we do even better.

Secure payment with IPromise

Join thousands of kiwi businesses and make IPromise your payment policy today.

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