Does IPromise offer finance?
If you require finance to pay for work you need [...]
Can I pay by credit card?
Yes, you can pay for quotes from Suppliers/Sellers who [...]
I’m selling an item on Trade Me or Facebook Marketplace, can I use IPromise to secure a buyer payment before I send the item?
Yes. IPromise is a fair and secure payment method for [...]
I have delivered the item(s) but the buyer has not released the payment from IPromise’s BNZ Trust Account (escrow account). What should I do?
Payment should be released immediately by the buyer when they [...]
The buyer provides me with the item(s) and they are either damaged or not in the condition I expected. What should I do?
Firstly, do not accept that the transaction is ‘Completed’. [...]
The buyer is asking me to send the item(s) before they have secured the quote by payment into IPromise’s BNZ Trust Account (escrow account). Should I do this?
No, only send or hand over the agreed item(s) once [...]
I have two or more potential buyers for an item, do I send IPromise quotes to them all?
No, absolutely not. It is important to firstly agree on [...]
How much does it cost to sell an item on IPromise?
It costs the Seller a flat fee of $10 on [...]
Does IPromise work for any item I am selling?
Yes it does. Buyers can offer IPromise's secure fair and [...]
