IPromise has partnered with BNZ bank who holds the Trust Account (escrow account) on behalf of IPromise. Such an institution would only do so if they were satisfied in the controls, processes and credibility of IPromise. The Trust Deed explicitly says that IPromise can only act on instruction from our Customer and sets out along with our Terms of Use how the process works. This provides both the Supplier/Seller and Client/Buyer reassurance that their money is protected.

IPromise uses the industry standard and highly regarded Windcave to securely process all the payments within the IPromise system. Windcave is a secure outsourced partner to all major merchant banks in Australasia, trusted with hundreds of millions of transactions annually.
Important points:
– All data is TLS encrypted with the Windcave secure environment providing the same level of encryption security as any online banking portal.
– Windcave does not keep any record of your personal information during this transactional process, it is handled directly with your banking provider.
– Windcave does not have access to your personal information at any stage during the transaction process.
– No 3rd party software is downloaded to your computer.
– The same level of security applies to the millions of credit card transactions processed by Windcave everyday.
– Find out more at https://www.windcave.com/certifications-and-compliance

Cyber security is paramount and the gold standard of Microsoft security is used. You will note that through two factor authentication and Secure Socket Layer (SSL) protocols, your security is our priority.

For your added peace of mind, IPromise Limited (NZBN 9429049452358) operates within the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT) regulated by the DIA and is registered on the Financial Services Provider Register (FSP 1002306). We are a member of the Financial Services Complaints Limited Dispute Resolution Scheme (DRS 8793).